v  Documents required for Non-WeBOC container:
a. Copy of delivery order
b. Copy of goods declaration with machine number
c. NOC from the shipping line
3. What to do in case of ANF hold?
Customer takes the following steps for removing the ANF hold:
a. Customer approaches the ANF
b. ANF advises joint container examination
c. KICT grounds the container for examination
d. ANF examines the container in the presence of shipper/ clearing agent
e. After examining the container, the customer obtains the release order
4. What to do in case of a customs hold?
The customer should approach the relevant Customs section to get the issue resolved.
5. Whom / how to approach when I may have Operations or Commercial related queries?
For commercial and line queries:firstname.lastname@example.org
For general queries: